Support
Email support@askbigsarge.co.uk and we will get back to you, usually within two working days. Tell us your phone model and what you were doing when the problem happened.
Do I need an account?
No. There is no sign-up and no login. Everything you save stays on your phone.
Spotted something wrong or out of date?
Email support@askbigsarge.co.uk with the offence or power and what needs changing. Corrections are checked and fixed as a priority.
Restore a purchase
Open Settings, then Upgrade, and tap Restore purchases, signed in to the same Apple ID or Google account you paid with.
Cancel a subscription
iPhone: Settings, your name, Subscriptions, Ask Big Sarge. Android: Google Play, your profile, Payments & subscriptions, Subscriptions, Ask Big Sarge.
Refunds
Payments are taken by Apple or Google, so refunds are requested from them: reportaproblem.apple.com for iPhone, or your Google Play order history for Android.